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Question: We recently hired a manager who turned out to be a total disappointment. He completely fooled all three of us when he interviewed; he said all the right things, but once hired, didn’t produce. Based on his great interview and the fact that he submitted glowing letters of reference, we made a huge mistake; we didn’t call his references. We also didn’t pull the plug on him right away. We kept… Read More

We frequently get asked:  “Do you do reference checks?” or “How do you do reference checks?” This is going to be a very short answer to what can be a complicated question. First we have to ask ourselves, what is it we are really checking?  Well, the best true indicator of future performance is past performance. So, obviously, we want to look at the potential hire’s work ethic, communication style, motivation and… Read More