Workplace Coach

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10-4

Question: We recently hired a manager who turned out to be a total disappointment. He completely fooled all three of us when he interviewed; he said all the right things, but once hired, didn’t produce. Based on his great interview and the fact that he submitted glowing letters of reference, we made a huge mistake; we didn’t call his references. We also didn’t pull the plug on him right away. We kept… Read More

9-27

Question: After an investigation, we fired one of our employees for threatening and stalking two co-workers. He’s now demanding a positive letter of reference, which I’m writing. I earlier tried to appease him with an innocuous letter giving simply the dates on which he’d worked here along with what his job duties were.  He refused to accept this, and frankly he scares me. Can you give me any pointers for writing a… Read More