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Question: I’m a small-business owner. I work directly with customers and rely on a full-time administrative employee to handle billing, filing, word processing and customer calls. When my long-term employee moved out of state last year after her husband lost his oil industry job, I placed an ad on Craigslist. A stream of unqualified applicants and spam quickly overwhelmed me. I hired “Debi” because she had eight years of office experience, even… Read More