Workplace Coach
making a comeback from addiction-related poor work performance

Q: I’m a recovering addict who moved to Alaska three years ago for a dream job, but didn’t leave my problem drinking behind. I blew deadlines, behaved inappropriately at work events...

Q: I’m a mid-level manager in a large company and supervise an overbearing woman whose special circumstances give her immunity from discipline. When she doesn’t get her way, she goes on...

getting played by your assistant?

Q: I work in a large corporation. Because senior management takes a top-down approach to all personnel decisions, I lack hiring or firing control over the individual assigned as my assistant....

when a supervisor clashes with employees

Q: When we hired “Laura” as the new supervisor for our customer service department, we thought we’d picked the perfect person. Laura had nine years of supervisory experience, but had worked...

Managers who don't play fair.

Q: When I promoted “Alex” to sales manager, I knew there would be tension. Our best sales agents are ambitious and competitive and Alex has bruised a couple of the other...

What's the comeback plan for when a personal disaster creates a work disaster?

Q: Two days after I started a new job, my husband left me and I fell apart. I arrived late at work, cried during the work day and took personal phone...

is loud music in the warehouse a problem for any of your employees?

Q: We’ve gotten a complaint from one of our warehouse workers. “Steve” is older and works with a group of 20-somethings. They play loud rap music 10 hours a day. Steve...

Managers can be personally liable for actions in their workplace.

It comes as a surprise to most managers when a plaintiff names them personally as a co-defendant in a lawsuit against the manager’s company. The ugly truth? Personal tort actions against...

provide supervisory training when you promote employees to managerial positions

Q. When we promoted “Jack” as department lead, we thought we’d made the right choice. He knew every job in the department, was hard-working and completely committed to our company. Soon...

Mean coworkers and how to deal with them.

Q. Three years ago, a group of mean girls in the workplace made up false stories about me and ostracized me. I hadn’t done anything to deserve how they treated me....