Workplace Coach

Daily Archives: June 18, 2018

when a supervisor clashes with employees

Q: When we hired “Laura” as the new supervisor for our customer service department, we thought we’d picked the perfect person. Laura had nine years of supervisory experience, but had worked for only two employers. Both employers said Laura’s peers and employees loved her. Laura’s longevity impressed us because our two prior supervisors each lasted less than a year. Turnover, in fact, has plagued this department, other than two long-term employees, who’ve… Read More